Welcome to Gagana Silks! Your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, gaganasilks.com.
Information We collect
Personal information
When you visit our website, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and postal address
Payment Information: Credit card details and billing address
Order Information: Details of the products you have purchased, including size and color
Account Information: Username and password if you create an account with us
Communications: Any feedback, questions, or other messages you send to us
Non Personal information
We also collect non-personal information automatically as you navigate through our site:
Device Information: Information about your device, browser type, IP address, and operating system
Usage Data: Details about your browsing activities on our site, such as pages viewed, time spent on the site, and referring website
How we use your information
We use the collected information for the following purposes:
Order Processing: To process and fulfill your orders, including sending order confirmations and delivery updates
Customer Service: To provide customer support and respond to your inquiries
Marketing: To send you promotional emails and newsletters if you have opted in to receive them
Personalization: To personalize your shopping experience and recommend products based on your interests
Improvement: To analyze and improve our website, products, and services
Security: To protect against fraudulent activities and ensure the security of our website and operation
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us operate our website, process payments, and deliver products
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal Requirements: When required by law or to protect our rights, we may disclose your information to authorities
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you
Correction: You can request that we correct any inaccuracies in your personal information
Deletion: You can request that we delete your personal information, subject to certain legal exceptions
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails
security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: info@gaganasilks.com
Phone: +91 9880133231
Address 1: #17,Rushyashringa old Bank Colony Bengaluru, Karnataka 560062
- Address 2: Bengaluru- Mangaluru Highway,Hassan, Karnataka 571432
Thank you for trusting Gagana Silks with your personal information. Your privacy and satisfaction are our top priorities.