Gagana silks

Shipping Policy – Gagana Silks

Domestic Shipping (Within India)

  • Shipping Charges: Domestic shipping within India is chargeable at ₹90 for orders below ₹2000. Orders above ₹2000 qualify for FREE shipping.

  • Handling Fee: A handling fee of ₹90 will be applicable for orders below ₹6000, managed by our courier partners.

  • Delivery Schedule: Deliveries are scheduled between Monday and Saturday, from 9:00 AM to 7:00 PM, excluding public holidays and Sundays.

  • Issue Reporting: Any delivery issues or package concerns must be reported within 24 hours by contacting us at info@gaganasilks.com or calling +91 9880133231

International Shipping

  • Global Delivery: We offer international shipping to ensure timely and convenient delivery of our products to customers worldwide.

  • Customs Duties: Customers are responsible for any Customs Duty, Import Tax, or GST charges levied by their country’s authorities. These charges are not within the control of Gagana Silks or our shipping partners and are based on the invoice value. Please check with your local customs office for the exact charges that may apply.

Fair Usage Policy

  • Shipping Terms: Shipping terms are subject to fair usage policies and may vary depending on the specifics of the order and shipping destination.

  • Delivery Timeframes: International delivery times vary by destination and are estimated at checkout. Please allow additional time for customs clearance.

  • Lost Packages: In the rare event of a lost package, please contact us. We will work with our shipping partners to resolve the issue promptly.

Track Your Order

  • Order Tracking: You can easily track your order status through our website. Once your order is shipped, you will receive a tracking number via email to monitor its progress.

  • Delivery Updates: You will receive timely updates on your delivery status to stay informed about your order’s journey.

Contact Us

For any questions or concerns regarding our Shipping Policy, please contact our customer service team:

We strive to provide seamless shipping experiences for all our customers, both domestic and international.
Thank you for choosing Gagana Silks!

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